Returns & Exchanges

At Vipa Car Parts, we want to ensure you get the perfect fit for your vehicle, which is why we offer a 30-day return policy on all unused components in their original packaging. If a part doesn't meet your expectations or fitment requirements, our streamlined process makes returning or exchanging your order simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number and the specific part number you wish to return.

• 2.
  Prepare the Package

  Securely pack the item in its original manufacturer box, ensuring all clips, gaskets, and instruction manuals are included to avoid restocking fees.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and attach it clearly to the outside of the shipping carton, covering any previous transit markings.

• 4.
  Inspection and Refund

  Once our technicians verify the part's condition at our warehouse, your refund or exchange will be processed within 3 to 5 business days.